Terms & Conditions
TERMS & CONDITIONS
Effective Date: 20 August 2026
Welcome to DRYZORA. These Terms & Conditions govern your use of the website dryzora.shop and your purchase of products through our online store.
By accessing or using our website, placing an order or purchasing any product from us, you agree to comply with these Terms & Conditions.
DRYZORA is an online brand and e-commerce store operated and managed by GALAXY ENTERPRISE.
ABOUT OUR BUSINESS
DRYZORA is the online brand and store operated through dryzora.shop.
GALAXY ENTERPRISE is the legal business entity responsible for operating and managing the DRYZORA online store, including product sourcing, order processing, packaging, shipping, customer support, returns and other applicable e-commerce activities.
USE OF OUR WEBSITE
You agree to use this website only for lawful purposes.
You must not:
Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to our website or systems
Interfere with the security or normal operation of the website
Use our website or content for activities that violate applicable laws
We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers or website.
PRODUCT INFORMATION
We make reasonable efforts to provide accurate information about our products, including product names, descriptions, images, prices, quantities and other relevant details.
However, minor differences may occur between product images and the actual product due to photography, screen settings, packaging changes or other circumstances.
Product availability may change without prior notice.
PRICES AND PRODUCT AVAILABILITY
All product prices displayed on the website are subject to change without prior notice.
We reserve the right to correct pricing, product information or availability errors.
If an order is placed with an incorrect price or due to an obvious technical error, we may contact the customer regarding the order or cancel the affected order and provide an applicable refund where payment has already been made.
ORDERS
When you place an order through our website, you are responsible for providing accurate and complete information, including your name, phone number, email address and delivery address.
After placing an order, you may receive an order confirmation through the contact details provided by you.
An order is subject to acceptance and product availability.
We reserve the right to refuse, cancel or limit an order where reasonably necessary, including in cases of suspected fraud, incorrect information, product unavailability or other legitimate business reasons.
PAYMENTS
Payments may be processed through the payment methods and third-party payment service providers available on our website.
You agree to provide accurate information required for completing your payment.
We do not knowingly request or store your complete payment credentials such as debit card or credit card PINs.
SHIPPING AND DELIVERY
We aim to process and dispatch orders within the applicable processing time mentioned on our website.
Delivery timelines may vary depending on the delivery location, shipping partner, weather, public holidays, unforeseen events and other circumstances beyond our reasonable control.
For complete information regarding shipping, please refer to our Shipping Policy.
RETURNS, REFUNDS AND CANCELLATIONS
Returns, refunds and cancellations are subject to the applicable conditions and timelines mentioned in our Refund & Return Policy and Cancellation Policy.
Customers should review those policies before placing an order.
INTELLECTUAL PROPERTY
All website content, including text, logos, graphics, images, product information, design elements and other materials available on dryzora.shop may belong to DRYZORA or its respective owners and may be protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish or commercially use our website content without prior written permission, except where permitted by applicable law.
THIRD-PARTY SERVICES AND LINKS
Our website may use third-party services such as payment gateways, shipping providers, analytics tools, advertising services, hosting services and other technology providers.
We may also provide links to third-party websites where applicable.
We are not responsible for the content, policies, availability or practices of third-party websites or services.
LIMITATION OF LIABILITY
We take reasonable efforts to maintain the website and provide accurate information.
However, to the extent permitted by applicable law, we shall not be responsible for losses arising from circumstances beyond our reasonable control, including website interruptions, technical failures, delays caused by third-party service providers, shipping delays or other unforeseen circumstances.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
CHANGES TO THESE TERMS
We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, services or applicable legal requirements.
Updated Terms & Conditions will be posted on this page with the revised effective date.
GOVERNING LAW
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the registered business location, subject to applicable law.
CONTACT INFORMATION
For any questions regarding these Terms & Conditions, orders, products or our services, please contact us.
BUSINESS DETAILS
Legal Business Name: GALAXY ENTERPRISE
Proprietor / Legal Name: SHARMA JATIN
Website / Brand: DRYZORA
Website: dryzora.shop
Email: support@dryzora.shop
Phone: +91 75553 25065
REGISTERED BUSINESS ADDRESS
SHOP-207, GANESH IMPERIAL,
Vastral Road, Near Podar School,
NR RAF CAMP, S.P. Ring Road,
Ahmedabad, Gujarat – 382418, India.
DRYZORA
Operated and Managed by GALAXY ENTERPRISE