Privacy Policy
Dryzora policies and customer support information

Privacy Policy

PRIVACY POLICY

Effective Date: 20 August 2026

DRYZORA respects your privacy and is committed to protecting the personal information of customers and visitors who use our website, dryzora.shop.

DRYZORA is an online brand and e-commerce store operated and managed by GALAXY ENTERPRISE. GALAXY ENTERPRISE is responsible for managing the business operations of the DRYZORA online store.

INFORMATION WE COLLECT

When you visit our website, create an account, place an order or contact us, we may collect information necessary to provide our services.

This information may include:

Name

Mobile number

Email address

Billing and shipping address

Order and product details

Payment-related information required to process your order

Information you voluntarily provide when contacting customer support

We may also automatically receive certain technical information, such as browser type, device information, IP address and website usage information, where applicable.

HOW WE USE YOUR INFORMATION

We may use the information collected from you to:

Process and fulfil your orders

Process payments through available payment service providers

Arrange shipping and delivery

Provide customer support

Communicate with you regarding your orders

Handle returns, refunds and cancellations

Improve our website, products and services

Prevent fraudulent or unauthorized activities

Comply with applicable legal and regulatory requirements

PAYMENT INFORMATION

Payments made through our website may be processed by third-party payment service providers.

DRYZORA does not intend to store your complete debit card, credit card, banking or other sensitive payment credentials on its own servers unless specifically stated.

Payment information may be handled directly by the applicable payment service provider according to its own privacy and security policies.

SHARING OF INFORMATION

We may share necessary customer information with trusted service providers only when required to operate our business and provide services to you.

This may include:

Payment service providers

Shipping and delivery partners

Technology and hosting service providers

Customer support or communication service providers

Government authorities or law enforcement agencies when legally required

We do not sell or rent customers' personal information to third parties for their independent marketing purposes.

COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage and provide a better shopping experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

DATA SECURITY

We take reasonable measures to protect the personal information we collect from unauthorized access, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

DATA RETENTION

We retain personal information only for as long as reasonably necessary for business, legal, accounting, tax, dispute resolution and other legitimate purposes.

When information is no longer required, it may be deleted or securely disposed of where appropriate.

THIRD-PARTY SERVICES

Our website may use third-party services such as payment providers, shipping partners, analytics services, advertising platforms or other technology providers.

These third parties may process information according to their own privacy policies and terms.

We recommend reviewing the privacy policies of third-party services when applicable.

CHILDREN'S PRIVACY

Our website is not intended to knowingly collect personal information from children without appropriate parental or legal consent.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

YOUR RIGHTS

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction or deletion of certain information.

To make a privacy-related request, please contact us using the contact details provided below.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.

Any updated Privacy Policy will be posted on this page with the revised effective date.

CONTACT US

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

BUSINESS DETAILS

Legal Business Name: GALAXY ENTERPRISE

Proprietor / Legal Name: SHARMA JATIN

Website / Brand: DRYZORA

Website: dryzora.shop

Email: support@dryzora.shop

Phone: +91 75553 25065

REGISTERED BUSINESS ADDRESS

SHOP-207, GANESH IMPERIAL,
Vastral Road, Near Podar School,
NR RAF CAMP, S.P. Ring Road,
Ahmedabad, Gujarat – 382418, India.

DRYZORA

Operated and Managed by GALAXY ENTERPRISE

Last updated: 20 Aug 2026. For order-specific help, use the Contact Us page and include your order or transaction reference.