Payment Policy
## Payment Policy
**DryZora.shop** is an online premium dry fruits and healthy food products store serving customers across India.
We offer secure and convenient payment options. Available payment methods may include **UPI, Credit Cards, Debit Cards, Net Banking, Wallets, QR Payments, and Cash on Delivery (COD)**, depending on product availability, order value, delivery location, and platform settings.
Before completing payment, customers can review the **final payable amount**, including product prices, discounts, delivery charges, taxes (if applicable), and any additional charges displayed during checkout.
For **UPI or QR Code** payments, customers should complete the transaction using the payment details provided during checkout. Where required, customers should provide accurate transaction details such as the **Transaction ID or UTR Number** to help us verify successful payments.
If your payment is deducted but you do not receive an order confirmation, please contact our customer support team with your **Order ID (if available), Transaction ID, UTR Number, or a payment screenshot** for verification.
Refunds for **failed, pending, duplicate, or cancelled prepaid transactions** are generally processed within **5–7 business days** after successful verification. The actual credit timeline may vary depending on your bank, UPI provider, card issuer, or payment gateway.
Customers are advised **never to share** their **UPI PIN, OTP, Card PIN, CVV, passwords, or any confidential banking credentials** with anyone, including the **Dry Zora** support team. We will never ask for such sensitive information.
For any payment-related questions or assistance, customers may contact us through:
**Email:** [support@dryzora.shop](mailto:support@dryzora.shop)
**Contact Page:** Contact Us page available on **DryZora.shop**
**Business Name:** Dry Zora
**Website:** [https://dryzora.shop](https://dryzora.shop)
**Primary Service Area:** India
By using **DryZora.shop** and completing a purchase, customers acknowledge and agree to the terms of this **Payment Policy**.